Request it. Consider it done.
Fast quotes • Clear scheduling • Photo proof
Our Story
Request Group was built to remove friction from property maintenance. Instead of chasing multiple trades and unclear schedules, you send one request, we coordinate everything, keep you informed, and provide photo proof when the job's done.
Founded by Gordon Mako, Request Group operates as a fully mobile service covering Greater Melbourne. We support property managers, community housing organisations, builders, landlords, and homeowners who need dependable turnarounds, tidy workmanship, and clear documentation.
Everything your property needs, handled by one trusted team.
Urgent repair, vacate clean, or regular garden care, we combine trades and cleaning under one roof.
Maintenance & Repairs
From small fixes to major repairs, doors, locks, patch & paint, silicone, appliances, fixtures, and more.
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Cleaning & Property Care
End-of-lease cleans, carpet & upholstery, builders cleans, mould removal, and more.
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Gardening & Grounds Maintenance
Lawn mowing, trimming, hedging, pruning, garden tidy-ups, and green waste removal.
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Partnered Trade Services
Electrical, plumbing, flooring, and glazing handled by licensed experts, coordinated through one trusted team.
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Why property professionals choose Request Group
All-in-one team
Cleaning, repairs, gardening, exterior.
Fast, flexible scheduling
Urgent or routine; we fit your calendar.
Photo proof every time
Easy documentation for property reports.
Clear communication
Quotes, updates, and timeframes you can rely on.
Trusted by professionals
Property managers & community housing.
Safety & insurance
Fully insured, safe on-site conduct.
Partnerships & Licensed Trades
We coordinate licensed partners so your job flows through one point of contact:
All partnered trades are licensed and insured. Request Group manages communications, schedules, and documentation throughout.
Safety, Documentation & Insurance
Site safety and OH&S awareness are standard practice
Photo documentation supplied with each work order
Trusted by property managers, homeowners, and organisations across Melbourne.
"He's prompt, he was on time. He's very clean and tidy and very, very professional."
Well, I got in contact with Gordon. I spoke to him over the phone and just asked him to come out and give us a quote on a vacate clean and he did it for us. He's prompt, he was on time. He's very clean and tidy and very, very professional. Gordon is fair and yeah, he feels very comfortable and I trust him in my home, especially with young kids. I've already requested my sister to have him as a vacate clean in her home as she's selling her house. So yeah, I definitely recommend Request Group to others.
Patrick
Residential Client
"It's a partnership that's built on connection, family and community."
Request Group is a family run business. And so for us, it's really important to partner with those organizations or those businesses that have the same kind of understanding or the same ethos as what we do. Request Group, without that support, we wouldn't be here today. And the constant support that Gordon and the business do give to us, it actually keeps us going. It's a partnership that's built on connection, family and community. Again, that financial assistance does support some of our players that may not be able to play because of financial restrictions. Even though they are a sponsor of the club, we don't think of them as a sponsor, we see them as part of the club. They're a family and we wouldn't be here without them. So on behalf of the club, thank you.
Te Ua
Port Melbourne Colts
"They always go above and beyond and make sure everything's okay."
So when we move apartments, I need to get a cleaners to do. And I contacted the Request Group to help me with the cleaning and they did a good job and I got my bond back as well. So that's how it started. The teams are friendly, they're approachable, they always go above and beyond and make sure everything's okay. So that keeps me coming back to them. Definitely have no hesitation to recommend Request to anyone who want to use them. And not just for cleaning, but for a lot of other things too. So explore what he can do for you.
Andi
Residential Client
"Gordon's work has always been excellent, timely. He's thoroughly professional."
Gordon was recommended to us by a friend, usually the best sort of recommendation. He's done a lot of work for us, ranging from carpet cleaning, painting, household repairs, right up to the management of the complete renovation of an apartment. Well, Gordon's work has always been excellent, timely. He's thoroughly professional. And the best part is that he and his team are good people to have around the place, in the house and on the property. Gordon's work is excellent. And I can, without hesitation, thoroughly recommend him to anybody.
David
Residential Client
"I would recommend Request Group. I would recommend Gordon, because if I can recommend someone who I know is going to do a great job, then it reflects well on me as well."
Working with the Request Group has been something we've built over the last few years. And we both have certain expertise, which we can bring to a pool. By pooling said expertise, we're able to bring together what I might not have Request Group is able to provide. And what Request Group might need, we're able to provide. I've been able to pick up on certain things that Request Group do, which have been handy for me. I would recommend Request Group. I would recommend Gordon, because if I can recommend someone who I know is going to do a great job, then it reflects well on me as well.
Andrew
Absolute Rubbish
"They respect our clients and keep their privacy."
I've known Gordon and his business, since probably early 2018, to support our housing programs and maintenance job. I think Request Group is fantastic, not just about the quality of work, but also are more important to understand the challenge in the sector, they respect our clients and keep their privacy. They also have very strong occupational health and safety hazard assessments, which are greatly valued by our staff. We often find our clients, including the community stake holders, giving us some very positive feedback about Gordon and the quality of work they've done. And also about the professionalism with dignity to our clients.
Rick
Launch Housing
"When things happen after hours, when things are broken, when things get smashed and it's an urgent call, we can always rely on Gordon."
Request Group supports Launch Housing, particularly when we're in need. When things happen after hours, when things are broken, when things get smashed and it's an urgent call, we can always rely on Gordon. Gordon, he'll be there regardless of time to help us and to help our clients. We know that when we ring up Gordon, something's going to happen and it will happen that day. For requests are quite adaptable and it needs to be with our line of work. Gordon's great with our clients and he has a wonderful, gentle manner about him. So he puts people at ease.
Lauren
Launch Housing
"100% recommend this company for any maintenance or cleaning around your home"
I was so impressed and how professional the company was and Gordon that came out to do the work in my home up to a high standard and how cheerful unpleasant he was 100% recommend this company for any maintenance or cleaning around your home
Patrick Raynor
Google Review
"Great workmanship would recommend to anyone"
Great workmanship would recommend to anyone Gordon takes pride in his work
Brandon Rae
Google Review
"Gordon always goes above and beyond, hard worker with attention to detail."
Gordon always goes above and beyond, hard worker with attention to detail. I wholeheartedly recommend him for cleaning, painting, gardening and general handyman work... any day! he is a genuinely nice guy too!
Boyard Daniel Engels
Facebook Review
He's prompt, he was on time. He's very clean and tidy and very, very professional.
Patrick
Residential Client
It's a partnership that's built on connection, family and community.
Te Ua
Port Melbourne Colts
They always go above and beyond and make sure everything's okay.
Andi
Residential Client
Gordon's work has always been excellent, timely. He's thoroughly professional.
David
Residential Client
I would recommend Request Group. I would recommend Gordon, because if I can recommend someone who I know is going to do a great job, then it reflects well on me as well.
Andrew
Absolute Rubbish
They respect our clients and keep their privacy.
Rick
Launch Housing
When things happen after hours, when things are broken, when things get smashed and it's an urgent call, we can always rely on Gordon.
Lauren
Launch Housing
We do what we can to help
Gordon
Request Group Owner
Trusted by Melbourne for 15+ Years
Proudly Servicing All of Greater Melbourne
Our property maintenance services are available across every suburb within 20 km of Melbourne's CBD, providing fast, reliable support wherever you're located.